While the pandemic greatly affected most experiential concepts like dining, retail and family fun, Urban Air used the downtime to make great strides and work on growth across all areas of the business. Parks may not have been open for guests, but innovation, technology, training, and a whole host of new ideas came to light and were implemented.
Recently, Franchise Times spoke with several franchise owners in multiple concepts to get their take on growth mode after the pandemic.
“Parents want their kids to be active, it’s just a fact. They had spent so many hours in front of a computer at school. Even now, they might be in person but they need that activity and that exercise,” said Abby Hussey, Urban Air owner in Colorado.